Privacy Policy

At oyeathlete, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit or use https://oyeathlete.com/.

By accessing our website, creating an account, placing an order, or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

  • Full name
  • Email address
  • Mobile number
  • Billing address
  • Shipping address
  • Account login details
  • Order details
  • Communication history with us

Payment Information

Payments may be processed through secure third-party payment gateways. We do not store full card or sensitive banking details on our servers unless required through authorized systems.

Automatic Information

When you use our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referral source
  • Website activity logs

2. How We Use Your Information

We use collected information to:

  • Process and deliver orders
  • Provide customer support
  • Manage returns and refunds
  • Improve website performance
  • Personalize shopping experience
  • Detect fraud or suspicious activity
  • Send order updates and service messages
  • Share promotional offers (where permitted)
  • Maintain security and legal compliance

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember cart/session preferences
  • Improve browsing experience
  • Analyze traffic and performance
  • Show relevant offers or ads

You can disable cookies through your browser settings, though some website features may not function properly.

4. Account Information

If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials.

We may use your registered email or phone number for:

  • Account verification
  • Password reset
  • Order communication
  • Important service updates

5. Orders & Transaction Data

When you place an order, we may collect:

  • Purchased products
  • Transaction value
  • Delivery details
  • Payment status
  • Purchase history

This helps us fulfill orders, manage support, and improve customer experience.

6. Marketing Communication

We may send promotional emails, SMS, or notifications regarding:

  • New arrivals
  • Discounts
  • Seasonal sales
  • Product recommendations

You may unsubscribe or opt out anytime through available options.

7. Sharing of Information

We do not sell your personal data.

We may share limited information only when necessary with:

  • Courier / logistics partners
  • Payment gateway providers
  • IT / hosting service providers
  • Marketing platforms
  • Analytics tools
  • Legal or government authorities when required by law

All such parties are expected to protect your information appropriately.

8. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of external websites. Please review their policies separately.

9. Data Security

We use reasonable technical and organizational safeguards to protect your information, including secure systems and restricted access controls.

However, no online platform can guarantee 100% security. Use of the internet always carries some inherent risk.

10. Data Retention

We retain your information only as long as necessary for:

  • Order fulfillment
  • Customer support
  • Legal compliance
  • Fraud prevention
  • Business records
  • Improving services

When no longer required, data may be deleted, anonymized, or securely archived as permitted by law.

11. Your Rights

Subject to applicable law, you may request to:

  • Access your personal information
  • Correct inaccurate data
  • Update your details
  • Delete your account/data (where legally permissible)
  • Withdraw marketing consent

To request any changes, contact us using the details below.

12. Children's Privacy

Our website is not intended for children under the age required by applicable law to independently provide consent.

We do not knowingly collect personal data from children without appropriate authorization.

13. Fraud Prevention & Security Monitoring

We may monitor activity, orders, and device signals to detect:

  • Fake orders
  • Payment fraud
  • Abuse of promotions
  • Unauthorized access
  • Security threats

Where necessary, suspicious activity may be blocked or reviewed.

14. International Access

If you access our website from outside India, you understand that your information may be processed in India or other operational jurisdictions subject to applicable safeguards.

15. Changes to This Policy

We may update this Privacy Policy from time to time.

Revised versions will be posted on this page with the updated date. Continued use of the website after changes means acceptance of the revised policy.

16. Grievance / Contact Information

For privacy concerns, complaints, or requests, contact us:

oyeathlete
Website: https://oyeathlete.com/
Email: oyeathlete@gmail.com
Phone: +91 8769938356

17. Questions?

If you have any questions regarding this Privacy Policy, please contact us and we will be happy to assist.